Areas of Expertise

We help companies transform marketing into a true driver of growth. To achieve this, we offer a portfolio of services that spans from strategic planning to integrated execution, with solutions designed to address the most critical challenges faced by modern organisations.

Marketing Plan

A solid marketing plan is the foundation for aligning efforts and maximising results. This service is designed to help organisations build a clear, coherent, and integrated strategy aligned with their corporate objectives. It goes beyond simply planning actions; it creates a comprehensive roadmap that ensures focus, consistency, and impact across the entire organisation.

Opportunity

Need to guide marketing through a clear strategy, ensuring focus and direct alignment with the company’s business objectives.

Ideal for

SMEs and large enterprises looking to organise and align their marketing activities.

Includes

  • Market and competitive analysis
  • Definition of objectives and success metrics
  • Strategic planning framework
  • Action roadmap and performance KPIs

Innovation Lab

Companies need to innovate continuously to remain competitive. The Innovation Lab was created to accelerate this process by transforming insights into new products, services, and sub-brands. Through collaborative methodologies and market research, we support the development and launch of robust initiatives aligned with emerging trends and the real needs of customers.

Opportunity

Opportunity to strengthen innovation across the portfolio by anticipating market changes and developing robust launches aligned with customers’ real needs.

Ideal for

Companies looking to refresh their portfolio, launch new products or services, or create new sub-brands.

Includes

  • Ideation and co-creation workshops
  • Market research and analysis
  • Concept testing and customer validation
  • Brand strategy and identity development
  • Launch planning and go-to-market strategy

Marketing for Good

In a world where consumers increasingly value brands with a positive impact, this service helps integrate purpose and sustainability into marketing strategy. Marketing for Good supports organisations in translating social, environmental, and governance values into consistent brand narratives, strengthening reputation, differentiation, and emotional connections with customers, employees, and communities.

Opportunity

Opportunity to authentically integrate social and environmental values into the business, strengthening emotional connections with consumers.

Ideal for

Companies with purpose-driven brands committed to creating positive social and environmental impact.

Includes

  • Social and environmental impact assessment
  • ESG narrative and positioning strategy
  • Content strategy and storytelling
  • Implementation and performance monitoring plan

Customer Experience

Customer experience is one of the key competitive differentiators for large brands. Through our Customer Experience service, we help organisations map customer journeys, understand behaviours, and design consistent experiences that enhance satisfaction, loyalty, and customer lifetime value. Every initiative is supported by reliable data and actionable insights.

Opportunity

Opportunity to create a unified and consistent view of the customer, elevating the overall customer experience to the next level.

Ideal for

Service companies and e-commerce businesses.

Includes

  • Definition of priority customer segments and personas
  • Customer journey mapping
  • Behavioural and market insights
  • Customer Experience (CX) Plan

Account Based Marketing

Account Based Marketing (ABM) is one of the most effective approaches for maximising return on investment in B2B marketing. Through our ABM service, we help organisations identify strategic accounts, map key decision-makers, and develop personalised engagement strategies that strengthen commercial relationships and increase conversion rates. Every initiative is supported by data, precise segmentation, and results-driven strategies.

Opportunity

Ability to adopt personalised, account-based strategies that maximise the conversion of key accounts.

Ideal for

B2B companies with complex sales processes and long sales cycles.

Includes

  • Account segmentation and Ideal Customer Profile (ICP) definition
  • B2B persona development
  • Customer journey mapping and touchpoint design
  • ABM strategy and activation plan

Employer Branding

Attracting and retaining talent is a critical challenge for organisations undergoing growth or cultural transformation. This service helps marketing and human resources teams align culture, communication, and the employee value proposition, positioning the organisation as an employer of choice. Employer Branding not only strengthens external reputation but also enhances internal engagement, motivation, and commitment.

Opportunity

Opportunity to strengthen internal communication, fostering cultural alignment and enhancing the organisation’s attractiveness to talent.

Ideal for

Companies experiencing growth, operating in high-turnover industries, or undergoing cultural transformation.

Includes

  • Employee Value Proposition (EVP) definition
  • Cultural and organisational climate assessment
  • Internal and external communication strategy
  • Employer branding activation plan

Local Marketing

Global and national brands with a presence across multiple regions face the challenge of maintaining local relevance without compromising global consistency. Our Local Marketing service is designed to address this need by adapting strategies, campaigns, and activations to the specific characteristics of each market. This enables organisations to build closer customer connections, strengthen differentiation, and drive commercial success in every region.

Opportunity

Potential to develop local strategies tailored to the specific characteristics of each market, increasing brand relevance and customer engagement.

Ideal for

Companies in retail, franchising, or brands with multi-location networks and a multi-regional presence.

Includes

  • Market-specific and localised marketing strategies
  • Development of regional marketing campaigns
  • Point-of-sale (POS) activations
  • Sales team training and enablement

Integration Hub

Many organisations work with multiple suppliers, channels, internal teams, and stakeholders, yet these often operate in a fragmented way. The Integration Hub is designed to orchestrate this complex ecosystem by establishing a governance framework that ensures consistency, efficiency, and strategic alignment. It is an essential solution for transforming complexity into true organisational synergy.

Opportunity

Challenge of integrating internal teams, partners, channels, and communications into a cohesive ecosystem, ensuring consistency, efficiency, and effectiveness.

Ideal for

Companies with multiple stakeholders and marketing partners, including internal teams, agencies, technology providers, and other external suppliers.

Includes

  • Marketing ecosystem assessment
  • Governance and coordination framework
  • Integrated communication and campaign planning
  • Partner management and alignment

Ways of Working

Organising teams and processes is just as strategic as defining the strategy itself. Ways of Working is designed to help organisations structure roles, routines, and management practices that enhance agility, efficiency, and execution capabilities. In a constantly evolving business environment, this service enables more productive teams and delivers more consistent results.

Opportunity

Opportunity to structure marketing teams and processes to improve efficiency and strengthen delivery capabilities.

Ideal for

Companies with in-house marketing departments or hybrid models (in-house + external providers) that need greater agility and efficiency.

Includes

  • Definition of roles and responsibilities
  • Creation of routines, processes, and governance
  • Management tools and reporting models
  • Organizational implementation plan

Serviços de Marketing

Serviços de Marketing

Os serviços de marketing que você precisa para o seu negócio

What we do in Departamento de Marketing

We offer the full spectrum of marketing services—from strategy to execution. B2C and B2B. Digital and offline. We are a Marketing Department, not an agency. We work through four flexible engagement models to provide or strengthen your company’s marketing capabilities. Choose the one that best fits your needs.

 

Marketing em outsourcing

Com o marketing cada vez mais complexo, os recursos nunca são suficientes. E o mais escasso de todos eles é o seu tempo.
Esta é a solução para quem precisa de uma extensão da equipa interna ou mesmo de a criar que traga agilidade e resultados.

Consultoria de Marketing

Do you have a project that would benefit from an external perspective to help structure and accelerate it?

This solution is designed for organisations that need tailored, on-demand support—whether in marketing strategy, action planning, or project management.

 

Mentoria de

Marketing

Would you like to improve your marketing knowledge through a fully personalised approach? We provide guidance, advice, and support on all aspects of marketing.

This solution is designed for non-marketers who want to be better equipped to manage and guide their marketing teams with confidence and informed decision-making.

 

Formación de marketing a empresas

Marketing is constantly evolving. We are lifelong learners—and we help others become the same. Keep your organisation’s marketing knowledge up to date and continuously developing.

We offer a range of training programmes in masterclass format, as well as fully customised learning solutions. With a strong practical focus, we deliver knowledge that is accessible, relevant, and immediately applicable.